Friday, March 27, 2020 at 8:45:44 AM GMT+10:00
On this week’s episode of The Collective Question, Pieter Lindhout, a senior executive in business transformation for the past 25 years, shares his personal insights regarding how businesses can assist their employees to understand and successfully manage change when dealing with risky and threatening situations plaguing their industry.
“Successful change requires the leaders of the company to engage the hearts and minds of your people by having a very clear and compelling reason for change to allow your people to align with the organisation and work together to solve the issues.”
As the threat of the coronavirus continues to spread across the world, many people are taking precautionary measures to avoid catching the viral infection, including wearing surgical masks and socially isolating themselves from public spaces, including their workplace. And with growing fears of people potentially losing their jobs, employees look towards their leaders on how to embrace change during this devastating crisis.
As a leader, there are three characteristics that are critical to ensuring successful change management:
This allows people to feel encouraged to work harder to achieve the business’ goals during the chaos occurring in their everyday lives.
Companies who have the right culture in place are flexible with their actions and proactive in their responses to major problems affecting the world, including allowing employees to work from home during this time. And with less face-to-face interactions, leaders need to take full advantage of technology, which will create a visual connection with their team and will become the greatest driver of staff engagement.
“Being upfront and honest with people and providing them with the problems that we’re facing and we all need to align behind it and work as hard as we can to solve these problems. Now that we’re clear about that and people understand it, they can take the responsibility to help fix them together.”
Lindhout suggests leaders utilise technology to by conducting daily meetings with their team members via video conferences, where leaders can provide their employees with regular updates about the practical changes and the future direction of the company. In return, employees have the opportunity to voice their concerns or present issues that can be solved through working together as a team.
Although some companies can break during times of strife, it takes a strong leader to rise up to the stakes and successfully embrace and deliver change management within their organisation. As discussed by Pieter Lindhout, the three key factors for successful change management occurs when a leader can clearly articulate the direction of the organisation, establish lines of communication and create a feedback system to provide their team with ongoing updates on their performance. This allows employees to come together and collaborate on projects which will successfully deliver on the essential goals of an organisation.
By Olivia Nunes-Malek, Boardroom.Media
The Collective Question (T...
The Collective Question (T...