Banking Consumer Study: Making digital more human

Tuesday, April 20, 2021 5:00 AM +00:00

AUSTRALIAN BRITISH CHAMBER OF COMMERCE
Alex Trott & Kieran White

In one of the biggest studies of its kind, Accenture’s recent Banking Consumer Study interviewed 47,810 banking customers in 28 markets (including 2,012 from Australia). Join Accenture Banking Lead, Alex Trott, and Banking Consumer Study contributor, Kieran White, as they discuss the survey and its implications for Australia’s financial sector.


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